Elise Kubicki, VP of Success & Support at Gorgias
Author Profile
.
Linked In
Elise owns retention for existing customers at Gorgias, managing global teams of customer success, account managers, scaled programs, and support. She brings her insights and experiences from a decade in finance, ecommerce, and customer support.

Articles by

Elise Kubicki, VP of Success & Support at Gorgias

Playbook

CX Design

Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

min read
.
Jordan Miller, Senior Editor at Gorgias

9 Revenue-Driving Ecommerce Shipping Best Practices

min read
.
Ryan Baum, Content Lead at Gorgias

5 Types of Ecommerce Inventory Management (+ Tips and Tools)

min read
.
Ryan Baum, Content Lead at Gorgias

10 Best Returns Management Tools for Fast, Cost-Efficient Returns [2023]

min read
.
Ryan Baum, Content Lead at Gorgias

Tips for Using Facebook Messenger for Customer Service

min read
.
Jordan Miller, Senior Editor at Gorgias

Customer Service Glossary: Main Terms and Definitions To Know

min read
.
Alexa Collins, Editor at Gorgias

How To Provide Order Tracking for Your Ecommerce Customers

min read
.
Ryan Baum, Content Lead at Gorgias

Building more authentic customer interactions starts with Gorgias

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.