Make your AI Agent better every day with Gaia
It finds what's holding your AI Agent back, drafts the fix, and ships on your approval.
Pick a gap. Watch Gaia draft the fix.
What you can tell Gaia to do
“Review my existing AI Agent skills and draft improved versions that reduce handovers.”
Optimization“Review my tickets and guide me through setting up AI Agent.”
Setup“Review my current AI Agent skills and suggest improvements.”
Audit“Analyze my AI Agent performance metrics and tell me what's dragging automation down.”
Analytics“Resolve conflicts across my macros, knowledge base, and skills.”
CleanupDiagnose. Draft. Ship.
Diagnoses
Surfaces the fixes that move automation most.
Drafts
Writes the change in your voice, grounded in real tickets. You review.
Ships
Apply updates in one click. The next ticket is handled automatically.
Setup goes stale the day you stop touching it.
- Manual audits, only when something breaks
- Conflicting macros, knowledge, and skills
- Hours per week rewriting prompts by hand
- Automation rate drifts down quarter over quarter
- You'd hire an AI Ops specialist if budget existed
Setup gets sharper every week.
- Continuous audit against the +10pt playbook
- Conflicts surfaced and reconciled automatically
- Drafts arrive ready to approve, in your voice
- Automation rate compounds week over week
- The AI Ops specialist, without the headcount
“First week live, our response time dropped by half. By week three, the team stopped asking me what to prioritize. Gaia just handles it.”
Next, Gaia goes proactive.
Voice of Customer analytics
Gaia will read every conversation, low-CSAT thread, and churn signal to surface what your customers are actually telling you.
- Theme detection across every channel
- Sentiment shifts week over week
- Drafted briefs ready for product, ops, and CX
Proactive gap detection for your entire helpdesk
Gaia will surface gaps across your AI Agent and your entire helpdesk, before they cost you.
- Cross-channel gap detection
- Macro and workflow drift alerts
- Human agent coaching recommendations
Quick answers
<p>Gaia is an AI coaching engine that continuously improves your AI Agent. Unlike a copilot, which helps a human complete tasks in real time, Gaia coaches the AI itself. It proactively analyzes conversations, identifies automation opportunities, recommends or creates new Skills and Actions, and helps optimize your AI Agent based on real performance. In short, a copilot helps people do the work, while Gaia helps your AI Agent do the work better over time.</p>
<p>Gaia is free during our Open Beta. You'll have full access to its coaching capabilities at no additional cost while we continue expanding its features and gathering customer feedback. Pricing after the Open Beta will be announced at a later date.</p>
<p>No.</p><p>Gaia recommends improvements and can generate Skills or other optimizations for you, but you stay in control of what gets published.</p>
<p>Gaia analyzes your AI Agent's setup and performance, including customer conversations, skills, knowledge, and available Actions, to identify where automation can be improved. It looks for recurring requests, unnecessary escalations, knowledge gaps, and opportunities to make your AI Agent more consistent, then recommends or generates improvements based on those insights.</p>