Discover the best Zendesk alternative.

Meet Gorgias, the first help desk built and optimized to help online stores provide exceptional support for shoppers. Our platform is easy to use, affordable, and integrates with your full ecommerce stack.

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The Ecommerce helpdesk your online store deserves

Your customers aren't the same as any website visitors—they're online shoppers. That's why the help desk you use to support them should be designed and optimized for your ecommerce store.

We develop Gorgias with ecommerce in mind. We focus on Shopify, BigCommerce, and Magento to help you deliver incredible ecommerce customer support experiences.

We're here to support your team, so you can support your shoppers


Our world-class team is available 24/7 to help you leverage the full power of the Gorgias helpdesk. Attend educational webinars, book an onboarding session, and use a variety of free training resources to learn how to provide exceptional support for your customers.

Understand what you pay, without sticker shock

Want to know how much you would pay using Zendesk? Take your calculator and multiply the number of agents by the number of apps, add the premium support option and cost for the advanced live chat feature, then multiply by the number of years in your contract.

Gorgias pricing is based on the total number of tickets you'll get each month. It's much more straightforward and affordable without any hidden costs or long-term contracts. All plans come with unlimited stores, unlimited seats, and unlimited answers' templates.

Leverage your stack with +40 ecommerce integrations

You won't be the first one to switch from Zendesk

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Under contract? We buy out your Zendesk subscription