Are you looking for the best Zendesk alternative?

Meet Gorgias—the first help desk built and optimized for online stores. Ease of use, affordable, and integrated with ecommerce stack.

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Under contract with Zendesk? We buy out your subscription!

All you have to do is to send a copy of your current contract. You'll get free access to Gorgias until your contract was set to run out.

Own the Ecommerce helpdesk your online store deserves

Your customers aren't the same as any website visitors—they're online shoppers. That's why the help desk you use to support them should be designed and optimized for your ecommerce store.

We develop Gorgias with ecommerce in mind. We focus on Shopify, BigCommerce, and Magento to help you deliver incredible ecommerce customer support experience.

Get help from our world-class support team, regardless your plans

We know the importance of customer support to grow a business (that's why we decided to build Gorgias!). So it was unthinkable to turn our own support as a payable option.

All our plans include an onboarding session, 7 days a week customer support, and free training resources to make sure you will have the keys to leverage the helpdesk fully.

Understand what you pay, without sticker shocky

Want to know how much you would pay using Zendesk? Take your calculator and multiply the number of agents by the number of apps, add the premium support option and cost for the advanced live chat feature, then multiply by the number of years in your contract.

Gorgias pricing is based on the total number of tickets you'll get each month. It's much more straightforward and affordable without any hidden costs or long-term contracts. All plans come with unlimited stores, unlimited seats, and unlimited answers' templates.

Leverage your stack with +40 ecommerce integrations

You won't be the first one to switch from Zendesk

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Under contract? We buy out your Zendesk subscription