Zoe Kahn, Manager of CX & Retention at Chomps
Author Profile
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Linked In
Zoe oversees customer experience and retention at Chomps. By integrating two disciplines of support, Zoe ensures customers are understood along every touchpoint of their journey. She helps her team navigate and resolve challenges from day-to-day tickets to overarching retention strategies.

Articles by

Zoe Kahn, Manager of CX & Retention at Chomps

Playbook

CX Design

Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

min read
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Jordan Miller, Senior Editor at Gorgias

9 Revenue-Driving Ecommerce Shipping Best Practices

min read
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Ryan Baum, Content Lead at Gorgias

5 Types of Ecommerce Inventory Management (+ Tips and Tools)

min read
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Ryan Baum, Content Lead at Gorgias

10 Best Returns Management Tools for Fast, Cost-Efficient Returns [2023]

min read
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Ryan Baum, Content Lead at Gorgias

Tips for Using Facebook Messenger for Customer Service

min read
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Jordan Miller, Senior Editor at Gorgias

Customer Service Glossary: Main Terms and Definitions To Know

min read
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Alexa Collins, Editor at Gorgias

How To Provide Order Tracking for Your Ecommerce Customers

min read
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Ryan Baum, Content Lead at Gorgias

Building more authentic customer interactions starts with Gorgias

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