Your Automation Potential

See How Much You Could Automate with AI Agent

{contact_rate}% of your orders lead to a conversation with your CX team — and a large share of these tickets can be handled by AI Agent. This personalized report shows how it can help.

Key Insights Overview

Post-Sale Automation Opportunity
9.3
%
Of your tickets are WISMOs or delivery questions. AI Agent can resolve these instantly with real-time order status.
Pre-Sale Revenue Opportunity
9.3
%
Of your tickets are product-related questions. Shopping Assistant can turn these into conversions with instant answers and recommendations.
Returns + Policy Automation
22.9
%
Of your tickets are returns or exchange inquiries.AI Agent can guide customers through your policies automatically.
Overall Workload
60.5
%
Contact rate, higher than the recommended target for your industry. AI Agent can dramatically reduce this.

With vs Without AI Agent

Your next growth channel isn’t a new ad or a better email — it’s your customer experience, from pre-purchase to post-purchase.
Support Ticket Breakdown by Category
This chart shows the categories generating the most work for your team.
These are the areas where AI Agent and Shopping Assistant can create the biggest impact.
AI Agent Impact Across Your Customer Journey
AI improves both sides of your support funnel. AI Agent dramatically reduces resolution time by automating repetitive questions, while Shopping Assistant increases revenue by converting more pre-purchase inquiries into sales.

Join the brands turning conversations into conversions

Gorgias Shopping Assistant helps industry leaders capture more revenue from the traffic they already have.

190% conversion rate uplift

"What impressed me most is the AI’s ability to upsell naturally while staying helpful, not pushy. It sounds remarkably human, asking smart follow-ups that lead to better recommendations and higher AOV."
Bare Minerals UK
Beauty & Skincare

5.5% AOv uplift

"What amazed us most is that the Shopping Assistant doesn’t just help customers pick the perfect bidet; it also guides fit, installation, and spare parts. It’s ushering in a new era of ecommerce."
Hello TUSHY
Household

+50% revenue uplift

"Customers interact with Shopping Assistant like they would a customer service rep. It’s a two-way conversation where they answer questions and get personalized product recommendations."
Caitlyn Minimalist
Jewelry & Accessories