helpdesk Content for Ecommerce

January 25, 2022

6 Best Help Desk Solutions for Shopify Merchants in 2022

Ready to take your ecommerce customer service to the next level? Chances are, you’ve probably already thought about using a help desk for your Shopify store (if you’re not already!)

February 23, 2021

Lavender Nguyen

helpdesk

What is a Help Desk, Why Do You Need It, and What Features to Look for

Many people mistakenly believe that a help desk is a customer relationship management (CRM) tool or a help desk is just a live chat. That makes them end up choosing the wrong help desk software for their business.