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February 23, 2021
Lavender Nguyen
helpdesk

What is a Help Desk, Why Do You Need It, and What Features to Look for

Many people mistakenly believe that a help desk is a customer relationship management (CRM) tool or a help desk is just a live chat. That makes them end up choosing the wrong help desk software for their business.

Helping independent ecommerce brands provide an outstanding customer service experience.

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