We’re proud to announce our $25m Series B  🚀
Everything we do is for our merchants, so what’s our goal with this round?
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February 23, 2021
Lavender Nguyen
helpdesk

What is a Help Desk, Why Do You Need It, and What Features to Look for

Many people mistakenly believe that a help desk is a customer relationship management (CRM) tool or a help desk is just a live chat. That makes them end up choosing the wrong help desk software for their business.

February 18, 2021
Lavender Nguyen
helpdesk

6 Best Help Desk Solutions for Shopify Merchants in 2021

Ready to take your ecommerce customer service to the next level? Chances are, you’ve probably already thought about using a help desk for your Shopify store (if you’re not already!)

Helping independent ecommerce brands provide an outstanding customer service experience.

Signup for FreeGet a live demo
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