BFCM Unlocked
Five practical sessions built for ecommerce brands preparing for peak volume. Unlock the solutions to the most common pain points in your industry.
5
weekly sessions
60 min
live with Gorgias CX experts
~80%
routine support tickets handled by AI
Configuration, not theory.
Every session starts with what's actually clogging queues in your industry. We then walk you through the solutions that were already proven successful for merchants like you.
Pain point deep dive
The most time-consuming support issues in your industry, backed by benchmark data from thousands of Gorgias merchants.
Live configuration
Watch AI Agent, actions, product recommendations, and rules configured live based on best practices.
Proof & readiness checklist
See the most successful examples, and walk away with BFCM readiness checklist you can act on immediately.
Select your BFCM playbook
Register for every session that fits your business. Each one focuses on the peak-season questions, workflows, and customer moments unique to your industry.
Aug 26, 2026
9AM PT · 12PM ET · 6PM CETBeauty & Cosmetics
Configure AI Agent for shade matching, ingredient transparency, and high-intent beauty shopping.
Sep 3, 2026
9AM PT · 12PM ET · 6PM CETClothing & Apparel
Reduce fit-driven returns and handle launch surges with AI Agent.
Sep 9, 2026
9AM PT · 12PM ET · 6PM CETHome & Garden
Guide high-consideration purchases and automate freight and delivery support.
Sep 23, 2026
9AM PT · 12PM ET · 6PM CETFood & Beverage
Support ingredient questions, delivery issues, and repeat-purchase shoppers.
Sep 30, 2026
9AM PT · 12PM ET · 6PM CETSubscriptions
Reduce recurring WISMO, cancellation friction, and multi-subscription management.
Want backup this BFCM?
AI Agent and Helpdesk work together to handle the volume, so your team can keep up when traffic triples.