Convert, retain, and grow customers through conversations
The #1 helpdesk for ecommerce. AI Agent designed to drive revenue. All trained on your store's data to deliver exceptional experiences.
Customer stories
Real brands, real results
See how leading ecommerce brands turn support into a revenue channel with conversational commerce.
The leading conversational commerce platform
$500M+
revenue driven through conversations
15,000+
ecommerce brands powered globally
4.2x
average return on investment
Get to know Gorgias
Built for brands that know every conversation counts. Support customers faster and drive revenue. Automate routine tickets and personalize the rest.
Scale efficiently with ai agent
One conversation. Everywhere.
One unified inbox across every channel, with live Shopify data and full customer context built into every conversation.
High quality answers trained on your brand.
Turn every interaction into revenue
8.83× ROI
“The AI upsells with a conversational tone that feels genuinely helpful, not pushy. It asks the right follow-up questions and improves AOV. It’s exactly how we train our human agents.”
Your journey
From implementation to revenue impact in 50 days
Backed by the best
When you choose Gorgias, you're choosing a platform that the most trusted names in AI and ecommerce have chosen too.
Partnered with OpenAI
As the first ecommerce platform to achieve OpenAI Premium Partner status, Gorgias works directly with OpenAI to give brands exclusive access to the most advanced AI models — with co-developed ecommerce optimizations, early access to new AI capabilities, and dedicated OpenAI technical resources to automate support
Backed by Shopify
Gorgias is the only customer support platform Shopify has invested in, ensuring deep alignment, continued innovation, and native integration guaranteed for life.
Platform Stability
Gorgias isn’t going anywhere. Investment guarantees longevity. Your data and integrations are safe.
Continuous Innovation
Access to cutting-edge AI advancements. Ecommerce-first feature development. Always ahead of competitors.
Deepest Integrations
Unmatched native Shopify integration.. Future integrations prioritized. Commerce stack fully unified.
Protected Investment
Platform built to scale with you. ROI compounds over time. Future-proof architecture.