Zapier is an easy way for non-technical users to create integrations between web applications. No coding required! You can use Zapier to create a ticket in Gorgias when an action or an event happens on another application.
At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.
Ron Shah
CEO and Co-Founder
at
Obvi
Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers are getting much faster responses.
Molly Kerrigan
Senior Director of Retention
Shinesty
Automating low-stakes, high-volume tickets lets my team focus on meaningful, personalized conversations and boosted our CSAT to 4.77.
Clara Zaoui
Head of CRM and Customer Care
Joone
Launch mini stores for you brand powered by Gorgias
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ChatGPT powered AI chatbot for increasing revenue