With over a decade of experience in CX, Amanda has truly changed the way people perceive customer service. She leads a team of impactful agents, influences strategy from marketing campaigns to ticket-tagging, and is paving the way for the future of CX.
Playbook
CX Design
9 Revenue-Driving Ecommerce Shipping Best Practices
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5 Types of Ecommerce Inventory Management (+ Tips and Tools)
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Tips for Using Facebook Messenger for Customer Service
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How To Provide Order Tracking for Your Ecommerce Customers
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Building more authentic customer interactions starts with Gorgias
