Perform Shopify actions without leaving Gorgias
Pull customer information (like order status and tracking numbers), add product links, generate discount codes, and process returns and cancellations — all within the ticket view.
Spend less time switching tabs and more time on conversations that delight customers and drive sales.
Personalize messages for happier customers (and more conversions)
See the full customer context and pull information directly from Shopify and other apps — information that turns your support agents into personal shopping assistants.
Proactively engage customers to offer support and drive sales
10% of all chat conversations lead to a sale, according to our data. And you don't have to wait until your customers reach out to chat.
Gorgias lets you proactively start conversations based on customer behavior so you have more chances to offer support, provide incentives, and unblock sales.
Migrate in hours and see results in weeks
On average, our merchants are fully operational within 2 weeks and score our onboarding at 94% satisfaction (45% higher than industry average).
After onboarding, you'll support and sell with the Gorgias team by your side.
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