Resources
>
Playbooks
>
Chapters

The Future of Support Is Automated: How To Accurately Automate +30% of Support Tickets

‍

Learn 3 strategies that automate 30%+ of your most basic, repetitive questions and save time for your most impactful interactions.
Read now
Automation Playbook

What's inside

ChapTer
1

Introduction: Why automate your support?

Start reading
ChapTer
2

Strategy 1: Automatically answer 15% of tickets directly in Chat

Start reading
ChapTer
3

Strategy 2: Automatically deflect 10% of tickets with Help Center content

Start reading
ChapTer
4

Strategy 3: Steer customers away from email to automate 5% more requests

Start reading
ChapTer
5

Track Automation to measure and improve

Start reading
ChapTer
6

Myths about automation

Start reading
ChapTer
7

Next steps: Learn more about Gorgias Automate

Start reading

Newsletter signup

Get the lastest blog posts from the ecommerce industry directly in your inbox once a week.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.