With Gorgias and Yotpo, you can now quickly customize customer conversations based on their previous product reviews, making it easy to reward super fans or win back customers after a negative review.
Simplr, a human-first, machine-enabled customer experience solution, turn contact centers into revenue drivers via 24/7 always-on customer engagement across all digital channels.
Want to gain a competitive edge? It’s all about the positive customer experience. This is crucial if you’re looking to stand out in today’s cluttered online shopping landscape.
When it comes to quality assurance with customer support, it can be time consuming, but it’s also absolutely essential to your ecommerce business.
While scaling your ecommerce business, there’s going to be a time where you and your team members are feeling overwhelmed by support tickets - especially during Black Friday, Cyber Monday and the Holidays.
A look at how an Aircall integration might be able to improve customer satisfaction while reducing costs.
Loyalty programs are widely used amongst e-commerce merchants to grow and maintain market share.
Aircall is a cloud-based call center software made for support teams. With Aircall, support agents can track everything, with zero hardware to manage.
Zapier is a tool that helps you build workflow between apps. You can leverage its power to connect hundreds of apps to your Gorgias account.
Celery just released their API on Github, currently in beta. Here are some of the cool stuff you can do with it in Gorgias.
