<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz73zxz122z7ydjcz65zz85zsz72zrfz75z1uz66zrz71z0z77zz71zuq8n29">Dotdigital is a leading customer engagement platform that helps retailers turn data into insight and action. Using Dotdigital, brands can acquire, convert and retain customers using multiple channels, including email, SMS, live chat, push notifications and more, all in one platform. Drive engagement and revenue with automated personalized customer experiences at scale.</span></p>

<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z">Integrate Gorgias and Dotdigital for a complete view of your customers' engagement:</span></p>

<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z"><strong>Import contacts</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z">&nbsp;with open tickets into a Gorgias&nbsp;</span><span class="thread-951121482602081967183194 attrcomment attrcommentfirst thread-951121482602081967183194-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z" role="mark" aria-details="comment-thread-951121482602081967183194">address book</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z">&nbsp;within Dotdigital, enabling you to monitor your customers' experiences with your brand.</span></p>

<p><br /><br /><br /><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z"><strong>Sync Gorgias ticket information</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovukz85zz67zz80z0z90zz82zz65zhz65zz69zjjvz66zz87zgoz80zz89zy1z75zz65zz88zz68zz78zlz86zz72z"> as insight data in Dotdigital, and start segmenting contacts and building automations based on ticket status, subject line, channel, and more.</span></p>