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Influence.io

Loyalty & Referrals

Get started with Gorgias
trusted partner
preferred partner
Influence.io
Pricing
Free
This integration is free to install in Gorgias

Overview

<p>Enhance your customer support experience with Influence.io! Seamlessly combine the power of loyalty management with efficient customer support.</p>

<p>Empower your ecommerce business by effortlessly awarding loyalty points, tracking loyalty tiers, and recognizing valuable referrals, all within your Gorgias helpdesk environment. Influence.io ensures that your customer support agents have immediate access to vital loyalty information when customers open new tickets.</p>

How

Influence.io

x Gorgias works together

馃攳 Instant Context for Agents: See a customer's point balance, tier and referral details instantly inside a ticket
鈥淭hanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. 鈥
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We鈥檝e stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
鈥淚 like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.鈥
Danny Taing - Founder & CEO @ Bokksu
鈥淲ith all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.鈥
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter 鈥 all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Influence.io

Loyalty & Referrals

Get started with Gorgias
Influence.io
More information soon. In the meantime, visit the following documentation page:
https://support.reviews.io/en/articles/8282783-gorgias-integration-influence-io
鈥淭hanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We鈥檝e stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
鈥淚 like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.鈥
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
鈥淲ith all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.鈥
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Get started with Gorgias
trusted partner
preferred partner
This is some text inside of a div block.
Pricing
Free
This is some text inside of a div block.
This integration is free to install to in Gorgias
This is some text inside of a div block.
This is some text inside of a div block.

Overview

What鈥檚 a Rich Text element?

What鈥檚 a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How

Heading

x Gorgias works together

This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
鈥淭hanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. 鈥
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We鈥檝e stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
鈥淚 like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.鈥
Danny Taing - Founder & CEO @ Bokksu
鈥淲ith all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.鈥
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter 鈥 all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Heading

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Get started with Gorgias
More information soon. In the meantime, visit the following documentation page:
Text Link
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trusted partner
preferred partner
Categories
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Pricing
Free
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.

Description

What鈥檚 a Rich Text element?

What鈥檚 a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
鈥淭hanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We鈥檝e stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
鈥淚 like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.鈥
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
鈥淲ith all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.鈥
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase