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Show loyalty points next to tickets in Gorgias, giving your agents full context on VIP customers.
Get Started With Gorgias
Starting at $49/month

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.

Here's what you can do with the Smile integration:

  • Display Smile customer profile next to Gorgias tickets
  • Insert point balance of referral URL in Macros
  • Triage tickets based on VIP tier

For each customer, the following Smile data is available in Gorgias: point balance, referral URL, VIP tier, state.