AI Agent

Gorgias AI Agent vs. other AI solutions

Purpose-built to support ecommerce brands, Gorgias’s AI Agent becomes a true extension of your team. Unlike other AI solutions, AI Agent: 

  • Can hold conversations like a human agent via email, as opposed to other competitors that only offer conversational AI on Chat only. 
  • Has access to more than 100 ecommerce integrations, so it can resolve more types of issues, thanks to more data and Actions flowing through the integrations. 
  • Offers pre-built Actions for a low-tech setup. 
  • Only charges for full resolutions – while some competitors charge for every message sent or conversation that doesn’t end in a resolution. 

See for yourself how Gorgias’s AI Agent compares to other AI solutions: 

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Frequently Asked Questions