How Battlbox increased revenue during peak season with Gorgias

Challenge: BattlBox built an engaged community through excellent customer service (CS) experiences and recognized the potential to drive revenue through these interactions. They needed a platform that would turn CS into a profit center.

Solution: BattlBox implemented Gorgias to streamline customer support and upselling products. During the holiday season, they generated $212,000 via Gorgias while achieving a 4.78 CSAT over 90 days.