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Campus Protein - Old

How Campus Protein Increases Sales by Implementing 70+ Gorgias Macros

About

Industry
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Main integrations
5
support agents
+70
macros
Zendesk
Previous help desk

CHALLENGE: Bet on customer experience as a competitive advantage in a crowded industry and drive sales through support.

SOLUTION: Using Gorgias live chat and chat campaigns, while displaying Shopify information alongside tickets.

The challenge

A legacy support platform that didn’t scale, drove up operational costs, and lacked essential metrics

The solution

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

The result

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

Next step