Using Gorgias, Dealeaz increased support productivity by 40%.

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CHALLENGE: Transition from email support to more instantaneous interactions.

SOLUTION: Using Gorgias social media integrations and chat widget, especially Messenger chat widget on their website.

The challenge

A legacy support platform that didn’t scale, drove up operational costs, and lacked essential metrics

The solution

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

The result

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

Next step