
How Kreyol Essence Used Convert to Create Emotional Shopping Journeys with Data
13%
revenue influenced by campaigns on peak days
11.95%
click-through rate
11.43%
conversion rate
Challenge: Kreyol Essence needed to increase customer engagement and conversion rates by creating personalized, emotionally resonant shopping experiences while improving the customer journey.
Solution: Using Gorgias Convert, Kreyol Essence launched targeted campaigns that built emotional connections with customers and leveraged data to optimize the shopping experience.