How Gorgias Convert Helped Manduka Boost On-Site Campaign Revenue by 284% in 5 Months

About

Industry
Health, Wellness and Fitness
Previous helpdesk
Company size
Product in use
Convert
,
Revenue statistics
,
Main integrations
284%
more on-site campaign revenue
$70k+
on-site campaign revenue in 5 months
6.7%
higher conversion rate (from A/B testing)

Challenge: Manduka wanted to drive more revenue by providing a more personalized and educational online shopping experience. They were especially keen to increase upsells, cross-sells, and average order value.

Solution: Manduka implemented on-site campaigns on various web pages using Convert, leveraging precise segmentation. By continually testing and optimizing its campaigns, Manduka drove impressive revenue growth in just five months.

The challenge

A legacy support platform that didn’t scale, drove up operational costs, and lacked essential metrics

The solution

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

The result

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

Next step