Ohh Deer uses Gorgias Chat to provide excellent CX & generate revenue by $12,500/quarter

Challenge: The Ohh Deer team previously used six different platforms to manage their customer support. This resulted in challenges around efficiency, data, reporting, and revenue tracking.

Solution: After moving to Gorgias, the team achieves maximum efficiency. Thanks to Gorgias' chat campaigns, they also increased their CSAT score and have maintained a 4.95 average as well as generating about $12,500 in additional revenue per quarter as a direct result of helping customers via live chat.