How Olipop Decreases Their Response Time by 88% and Resolution Time by 91% with 25x ROI
88%
Decrease in first response time
91%
Decrease in resolution time
1200%
Increase in revenue from CS
Challenge: In just one year, OLIPOP has seen 4x growth, and DTC has gone from 5% to 35% of their business. They needed the right tools to keep up their exceptional customer service and community.
Solution: Leverage Postscript and Gorgias to build effective SMS marketing campaigns and customer experiences that scale.