How SuitShop Benefits from The Gorgias-Shopify Integrations to Provide Best Experience for Their Customers

Challenge: SuitShop previously used Gmail and Zendesk to manage support tickets. But soon learned that they needed an ecommerce helpdesk that aligns with their business model and supports their continuous growth.

Solution: Being amazed by Gorgias' Shopify integrations, the SuitShop team decided to make a switch. Since using Gorgias helpdesk, they decreased their average response time to 2 hours 18 minutes.