How SuperATV Decreases Their Response Time by 84% and Resolution Time by 82%
84%
decrease in first response times
82%
decrease in resolution times
Challenge: SuperATV needed a partner to ramp up Magento, and a helpdesk to help keep track of customer touchpoints and data across all channels.
Solution: Work with Corra and Gorgias to help their team and site scale, and improve the customer experience.