How TalentPop Expanded its Customer Base by Partnering With Gorgias
410
mutual clients from co-selling
1,000+
agents assisting merchants
500+
top e-commerce brands like SimpleHuman, Sol de Janeiro, and Hint Water
Challenge: Customer service management agency TalentPop aimed to grow its business by enhancing service offerings through superior customer support tools. Clients struggled with inefficient, outdated help desks, hindering support effectiveness and revenue from customer support.
Solution: Partnering with Gorgias enabled TalentPop to streamline operations and increase customer satisfaction for its clients using intuitive tools and powerful automation. This collaboration led to 410 mutual clients and significant business growth, helping TalentPop become a leading customer service outsourcing solution for ecommerce brands.