Customer stories
The Girlfriend Doctor

The Girlfriend Doctor answers subscription tickets 40% faster with Loop Subscription and Gorgias

About

Industry
Health, Wellness and Fitness
Previous helpdesk
Company size
Product in use
No items found.
Main integrations
40%
Faster response times
Industry
Health and wellness
Issue
Subscription support

Challenge: The Girlfriend Doctor’s CX team juggled multiple apps, backing up their inbox and causing delays.

Solution: With Gorgias + Loop integration, agents can see all the subscription information they need to quickly answer the ticket without having to switch apps or copy/paste information.

The challenge

A legacy support platform that didn’t scale, drove up operational costs, and lacked essential metrics

The solution

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

The result

Scaling CX without scaling headcount thanks to Gorgias and AI-driven support

Onboarding an ecommerce-focused platform that consolidates CX

Next step