How Tuesday Morning Cut CX Operational Costs by Over 50% With Gorgias
50%
savings in personnel costs from reduced headcount
$10.8K
saved per platform upgrade project compared to Zendesk
81%
faster first response times
Challenge: As a well-established brand expanding its ecommerce presence, Tuesday Morning needed a platform that links. Its legacy platform required manual updating and high maintenance costs, which led to slow, inefficient service.
Solution: Implementing Gorgias with BrandRukus’s support let Tuesday Morning automate more of its interactions, respond to customers more quickly, reduce CX costs by over 50%, and proactively drive sales through personalized interactions.