How TUSHY Influences 25% of Sales with Gorgias Convert: “It Wildly Blew Our Expectations Out of the Water”
25%
Revenue influenced by on-site campaigns
37%
Lower bounce rate
50%
of web visitors click on-site campaigns
Challenge: TUSHY wanted to transform customer service into a revenue-generating team with measurable results. Specifically, they wanted to strengthen pre-sales education to increase buyer confidence, boost conversion rate, and reduce returns.
Solution: Using Gorgias Convert, TUSHY created highly targeted on-site campaigns using customer behavior data and advanced automation. These include a welcome discount code for new website visitors, and a pop-up link to a toilet compatibility checker when browsing bidets.