.avif)
Uqora Uses Gorgias and Recharge to Delight Subscribers and Drive 8 Purchases Per Customer
8
Average repeat purchase rate
4.92
CSAT
20
Second first-response time
Challenge: Uqora’s team had to switch between 10 tabs to answer subscriber questions, a major detriment to team efficiency and customer experience.
Solution: Uqora integrated Gorgias and Recharge so all customer information appears next to the customer conversation, no tab-switching necessary.