Is your CX team truly ready for 2026?

Support teams are facing higher volumes, faster delivery expectations, new AI workflows, and more complex customer journeys than ever, all while being asked to drive revenue, not just resolve tickets. The brands that win next year are the ones preparing their CX foundation now.

This CXplained Panel Discussion by TalentPop brings together industry experts to break down the benchmarks, trends, and operational strategies shaping customer support in 2026.