How LSKD Tripled Email Automation Rate with AI Agent

Challenge: LSKD was looking for a way to be more responsive while maintaining a personalized customer experience that could support their community as the volume of inquiries grew. They needed a solution that could reduce response times and increase automation without sacrificing personal touch.

Solution: With Gorgias’s AI Agent, LSKD has been able to automate routine inquiries while maintaining an experience that is consistent with the brand. This has enabled them to reduce response times to under a minute, and triple their automation rate.