Join us for Moments That Matter: Meet the Modern Helpdesk.
September 10 at 12PM EST.
Save your seat
Product tour
Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you.
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep.
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
Spring Product Release
Meet your new Shopping Assistant, unlock insights faster, and gain full journey visibility ->
Products
Helpdesk
All messages from every channel in one centralized inbox
AI Agent
Smart, scalable, and still so you
Channel add-ons
Voice
Support by phone, from your Helpdesk
SMS
Respond to inbound text messages
Solutions
Automated support workflow
Instantly resolve 60% of support inquiries
Drive sales
Engage every shopper like your best in-store rep
Integrations
Shopify
The #1 CX platform for Shopify
App Store
Connected to your entire stack
View all ecommerce platforms ->
Product Tour
See Gorgias in action
Explore Gorgias through 3-minute interactive product tour ->
See what’s new
Fall product announcement
Discover big upgrades to Gorgias Helpdesk that help you move fast and scale confidently during peak moments like BFCM ->
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Enterprise
Pricing
Partners
Tech Partners
Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
Agency Partners
Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
Playbooks
Ebooks
Ecommerce tools
Shopping Assistant ROI calculator
Success
Customer stories
Gorgias Academy
Product Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Events
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Log in
Book a demo
Get started
Sign up free
Book a Demo
Built for ecommerce
Sell more and resolve support inquiries with Conversational AI
Where customer conversations feel personal, generate sales, and fuel your brand's growth
Start free trial
Book a demo
Get started
Trusted by 15,000 brands on their journey from first order to hundreds of millions in sales globally
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience