Real stories from real brands with real results

98.2%
faster first response time than team average

How AI Agent Automates 28% of Tickets for Love in Faith With 98% Faster FRT Than Team Average

Apparel and Fashion
No items found.
Love in Faith
5 mins
Resolution time

How Veloretti Cuts Down Their Resolution Time in Half and Improves Their Team's Efficiency

Sporting Goods
Live Chat
Helpdesk
Veloretti
Helpscout
35x
ROI for SMS

How TruWood Generates an Increase in Revenue With 62x Return on Investment

Apparel and Fashion
Macros
Helpdesk
TruWood
88%
Decrease in first response time
“AI in the world of customer experience can be daunting. But, it can also be transformative when you let it help you.”
Anne Dyer
Sr. Manager, CX & Loyalty Marketing

How Olipop Decreases Their Response Time by 88% and Resolution Time by 91% with 25x ROI

Food and Beverages
SMS
Helpdesk
Olipop
Front
$12,500
generated/quarter

Ohh Deer uses Gorgias Chat to provide excellent CX & generate revenue by $12,500/quarter

Arts and Crafts
Live Chat
Helpdesk
Ohh Deer
Zendesk
↑75%
Sales from Gorgias Chat

How Lillie's Q Increases Sales Conversion by 75% and Decreases Their Resolution Time to Less Than 24 Hours

Food and Beverages
Live Chat
Helpdesk
Lillie's Q
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager