Real stories from real brands with real results

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80%
Decrease in first response time

How Bagallery Improves Their Customer Satisfaction and Increases Their NPS from 19 to 41

Retail
Helpdesk
Bagallery
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60%
Decrease in first response time

How Jetson Centralizes Incoming Messages and Maintains an NPS of 4.85/5

Satisfaction survey
Helpdesk
Live Chat
Jetson
Helpscout
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81%
Decrease in first response time

How Milligram Manages All Tickets from a Single Platform and Increases 33% of Their One-Touch Tickets

Macros
Helpdesk
Milligram
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70%
DECREASE IN FIRST RESPONSE TIME

How Switching to Gorgias Decreases Vape Superstore's Response Time by 70%

Customer Sidebar
Helpdesk
Vape Superstore
Zendesk
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66%
decrease in first response times

How Kettlebell Kings Decreases Their Response Time by 66% and Answers All Tickets Within Less Than 24 Hours

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Kettlebell Kings
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68%
increase in CS sales

How JAXXON Centralizes and Optimizes Their CX with TalentPop + Gorgias

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JAXXON
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Hear directly from our customers

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"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
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Courtney Bajek
Customer Service Lead at Orthofeet
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
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"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
Careers arrow right icon
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
Careers arrow right icon
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager