Real stories from real brands with real results

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2 hours
First response time
“At SuitShop, we adopted AI for customer service without losing that special human touch. I’m excited to share how you can do it too!”
Katy Eriks
Director of Customer Experience

How SuitShop Benefits from The Gorgias-Shopify Integrations to Provide Best Experience for Their Customers

Customer Sidebar
Helpdesk
Suitshop
Zendesk
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4/5
Support performance

Campus Protein Increases Sales by Switching to Gorgias and Implementing 70+ Macros

Customer Sidebar
Macros
Helpdesk
Campus Protein
Zendesk
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80%
decrease in resolution time
Gorgias allows us to automate our support workflow seamlessly, and we saw a 40% increase in agent productivity.
Alexandria Collis
Director of Customer Experience

Princess Polly Improves Their CX Team Efficiency by Benefiting From Gorgias-Shopify Integration

Rules
Macros
Helpdesk
Princess Polly
Zendesk
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↑75%
Sales from Gorgias Chat

How Lillie's Q Increases Sales Conversion by 75% and Decreases Their Resolution Time to Less Than 24 Hours

Live Chat
Helpdesk
Lillie's Q
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5 mins
Resolution time

How Veloretti Cuts Down Their Resolution Time in Half and Improves Their Team's Efficiency

Sporting Goods
Live Chat
Helpdesk
Veloretti
Helpscout
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4.6/5
NPS score

How Comme Avant Uses Tags to Improve Team Efficiency and Maintains An NPS of 4.6/5

Social Media
Helpdesk
Comme Avant
Zendesk
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Hear directly from our customers

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"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
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Courtney Bajek
Customer Service Lead at Orthofeet
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
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"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
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“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
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"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
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"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager