Save your time for better things

Sign up for the Automation Add-on to boost your efficiency. Easily manage and customize self-service scenarios while providing great customer experience.

Basic + Automation

$75/month
Instantly provide your customers with complete answers and resolutions on Gorgias Chat and Help Center.
  • Self-service in Gorgias Chat
  • Self-service in Help Center
  • Shopify variables
  • Smart customization
Sign Up

Pro + Automation

$375/month
Instantly provide your customers with complete answers and resolutions on Gorgias Chat and Help Center.
  • Self-service in Gorgias Chat
  • Self-service in Help Center
  • Shopify variables
  • Smart customization
Sign Up

Advanced + Automation

$940/month
Instantly provide your customers with complete answers and resolutions on Gorgias Chat and Help Center.
  • Self-service in Gorgias Chat
  • Self-service in Help Center
  • Shopify variables
  • Smart customization
Sign Up

Give your customers first-class service with the Automation Add-on

24/7 customer support

Your team doesn’t need to stay active 24/7 to be able to assist your customers around-the-clock. Even after you leave your desk, self-service on Gorgias can continue to handle up to 12% of requests off business hours.

Instant answers

Self-service on Gorgias isn’t designed to be a robotic conversation that takes infinite amount of tiresome steps to get a simple answer. When your customers want to track their order, all they need to do is to enter email or phone number for a quick verification. That’s it!

Full resolutions, fully controlled

Self-service has safe defaults and customization features so your customers can take advantage of self-service without causing you a headache. Our Shopify integration will help you set global parameters so it’s applicable for everyone.

Customize for efficiency

Cancel the white noise from your self-service experience. Display only the most relevant reasons to each customer by using built-in parameters, like Order or Shipment Status.