Brand,Zendesk wasn’t built for BFCM. Gorgias is.

BFCM with Zendesk means battling backlogs and burnout. With Gorgias, it’s 24/7 coverage, AI-powered product recommendations, and converting traffic, so your team can focus on high-impact tickets and still log off on time.
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Brand,Zendesk wasn’t built for BFCM. Gorgias is.

Rest easy knowing that AI is handling inquiries 24/7, jumping on time-sensitive requests, and converting holiday traffic with pre-sales guidance. All while you handle complex escalations, VIP interactions, and actually log off on time.
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Protect your team from BFCM burnout
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Protect your team from BFCM burnout
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Brands who’ve made the switch

Why Psycho Bunny swapped
Zendesk for Gorgias

Learn how this bold menswear brand unified store and online support, improved agent workflows, and leveled up CX—just in time for BFCM. Read more↗

How 16,000 brands found Zen during BFCM with Gorgias

Reduce return stress this BFCM

When returns pile up, Zendesk slows teams down. Gorgias streamlines peak season support so agents resolve more tickets faster, without adding stress or headcount.

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On-brand support at scale

On Zendesk, holiday prep means more hires, rushed training, and overtime. AI Agent resolves up to 60% of support tickets around the clock, keeping your team lean and focused on the moments that drive impact.

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Turn sizing questions into sales

Support has evolved, Zendesk hasn’t. With Gorgias Shopping Assistant, “which size should I order?” becomes a chance to guide, recommend, and convert—using context-aware AI to deliver fit advice, suggest products, and drive checkout.

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Built for your tech stack

More conversions, fewer returns. Gorgias helps brands automate size questions, exchanges, and loyalty workflows through 100+ ecommerce integrations, driving up to 40% more efficiency when it matters most.

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Switching from Zendesk has never been easier.

BFCM is just around the corner. Get expert-led setup with a Gorgias Implementation Manager, with apps connected, automations built, and your team ready.
Migrate from Zendesk with native tools
Get value fast with a setup that’s both quick and tailored to your brand.
Hands-on implementation
Ensuring your setup is streamlined and ready to drive results from day one.
50-in-50 guarantee
Automate 50% of support in 50 days to unlock faster resolutions, fewer tickets, and happier agents
Stay calm this BFCM
We’ve got you covered, with a dedicated CSM and 24/7 Enterprise Support team

Gorgias outperforms Zendesk across the board

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