Real stories from real brands with real results

2
support agents

How Sunski's Support Team of Two Reduces Their Response Time Using a Strong Shopify Integration

Apparel and Fashion
Customer Sidebar
Helpdesk
Sunski
Zendesk
40%
customers come from word-of-mouth

How Stoov® Unveils Customer Insights for Enhanced CX and 10% Cost Saving

Consumer Electronics
Helpdesk
Satisfaction survey
Stoov®
Zendesk
57 mins
First response time
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing

How Shinesty Scaled Their Business and Increased Their Customer Satisfaction by Moving to Gorgias

Apparel and Fashion
Live Chat
Help Center
Shinesty
Zendesk
84%
decrease in first response times

How SuperATV Decreases Their Response Time by 84% and Resolution Time by 82%

Automotive
Helpdesk
SuperATV
3 to 6
support agents

How Roma automates their ticket resolution and reduces their response time by 50%

Luxury Goods and Jewelry
Live Chat
Helpdesk
Roma Designer Jewelry
93%
faster ticket response time

How RevAir answers tickets 93% faster and generates $76k quarterly using Gorgias Self-service

Consumer Electronics
Helpdesk
Live Chat
Help Center
RevAir
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager