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Simplify subscription management. View and edit customer details in one click when replying to requests.
Learn more >Instantly connect your Shopify store to automate support, manage orders and increase conversion without switching tabs.
Learn more >Display relevant customer information and the latest reviews left by customers in Gorgias.
Learn more >Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.
Learn more >Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.
Learn more >Conversational commerce over text.
Learn more >Increase productivity and efficiency, get more insights.
Learn more >Manage Facebook comments, ad comments, messages and mentions, right from Gorgias.
Learn more >Respond to Attentive SMS conversations in Gorgias
Learn more >Make returns stress-free for you and your shoppers
Learn more >Get actionable insights on your customer support
Learn more >Update shippping addresses, issue refunds, and create new orders all within Gorgias. When you connect your Shopify store, you’ll give your agents all the actions and information they need to resolve tickets from a single tab. Plus, you can use Shopify data within Macros and Rules for personalized automation that scales. Learn more >
Visit our App StoreCreate seamless conversations between your marketing campaigns, shoppers, and support team. Automatically create tickets in Gorgias from Klaviyo SMS campaigns, and create segments in Klaviyo based on support interations in Gorgias. Learn more >
Visit our App StoreSee Smile customer info next to every ticket in Gorgias, so your agents always know when they’re talking to your most loyal customers. Smile data can also be used in Macros to streamline responses. Learn more >
Visit our App StoreManage customer subscriptions and customer service from one convenient location by displaying Recharge data next to support tickets. You can also cancel, re-activate, or refund subscriptions right from the helpdesk, or embed this data in Macros to automate the most common support questions. Learn more >
Visit our App StoreAllow your support agents to manage Yotpo product reviews, questions, loyalty plans, and referrals without leaving Gorgias. Display data in the Customer Sidebar next to every ticket, and choose to respond publicly or privately to offer the best support experience. Learn more >
Visit our App StoreRespond to Attentive SMS conversations and view customer data in Gorgias. Tickets will automatically be created for replies to Attentive SMS campaigns, so you can connect customers directly with a customer support rep to drive more revenue. Learn more >
Visit our App StoreCreate tickets in Gorgias for replies to Postscript SMS campaigns, giving your agents the ability to work from one place without switching tools. They’ll also be able to better customize responses with full cross-channel conversation history and order information. Learn more >
Visit our App StoreAssign phone calls through Aircall to agents in Gorgias, allowing them to provide excellent phone support with the full context of a customers’ order details and conversation history. Learn more >
Visit our App StoreCreate a seamless return and exchange flow by bringing Loop data into Gorgias. View refund status, shipping status, return reasons, and more from the same window you use to talk to customers, or navigate directly to your Loop Return Portal for faster processing. Learn more >
Visit our App StoreSync customer and order information associated with a specific ShipBob account into a corresponding Gorgias account, so your agents can work faster from a single space. Display data in the Customer Sidebar next to tickets and quickly click through to the “Order Details” page in ShipBob for more details. Learn more >
Visit our App StoreChannelReply lets you answer all your Amazon, eBay, Back Market and Walmart buyer messages from inside Gorgias. You can also use marketplace data inside Macros, so your agents can send personalized replies faster. Learn more >
Visit our App StoreEnrich support responses based on customer loyalty data. Bring LoyaltyLion data into the Customer Sidebar in Gorgias to see loyalty profiles, award points and encourage referrals straight from your helpdesk. Learn more >
Visit our App StoreUpdate shippping addresses, issue refunds, and create new orders all within Gorgias. When you connect your Shopify store, you’ll give your agents all the actions and information they need to resolve tickets from a single tab. Plus, you can use Shopify data within Macros and Rules for personalized automation that scales. Learn more >