Upcoming and On-demand Events

AI Agent 2.0 is here, and ready to assist your customers from "just browsing" to "add to cart!"

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See how you can evolve live chat from a staffing headache to a powerful, scalable tool that turns every conversation into a conversion, 24/7, without adding teammates.

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Hear from brands and agencies already driving real growth with AI Agent across pre-sales inquiries and post-purchase support. 

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Whether you lead CX, ecommerce, or marketing, you’ll walk away with tactics to convert more traffic.

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Watch Today!

In the ever-evolving world of DTC eCommerce, staying ahead means leveraging the latest technology to enhance customer experience. With consumer expectations skyrocketing, adopting the right tools is crucial to meet demands and stay competitive. That's why we've put together this AI and Automation Webinar Series!

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Webinar Highlights: 

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• Expert Insights: Learn from industry leaders about the latest advancements in AI and automation.
• Operational Efficiency: Discover how automating complex processes can drastically reduce response times and increase customer satisfaction.
• Personalization: Explore how AI-driven analytics can deliver personalized shopping experiences and enhance customer engagement.
• Case Studies: Hear real-world examples of successful AI and automation implementations.
• Actionable Strategies: Gain practical tips on using AI to build stronger customer relationships and improve brand loyalty.

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Don't miss this opportunity to harness AI and automation to ensure your DTC eCommerce brand continues to thrive. Join us to unlock the full potential of these technologies and stay ahead in the competitive market.

Tune into the next episode of Commerce Unpacked featuring Gorgias!

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Join us on Wednesday, May 15th as Lauren Lovato, Commercial Partner Manager at Gorgias, unpacks how to build an omnichannel customer support strategy.  

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Save your spot and learn how to:

- Offer multiple options for customer support that seamlessly connect across all sales channels 

- Support your customers where they are and on the channels they prefer 

- Resolve customer needs faster, reduce wait times, and improve the customer experience 

What you'll learn from the DTCx Ultimate Shopify Customer Journey episode 10:

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✔ How to be an active participant in creating and nurturing desired customer journeys instead of constantly reacting

✔ Discover ways to ensure your teams aren't in silos and everyone is working together to address consumer needs

✔ See how successful Shopify brands use customer journey mapping to create a 360-degree view of every interaction

✔ Practical tips and tactics to deliver best-in-class customer experiences consistently

✔ Uncover clever ways to identify roadblocks in the customer journey.

A fireside chat between Gorgias, Afterships, Toki, and Nostra.ai will explore how brands and retailers, regardless of size, can harness the power of AI and automation to enrich every touchpoint of the customer journey and unlock new avenues for growth.

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Check out the discussion with our esteemed customer Compound Studio as they share firsthand experience on how they leveraged our AI solutions to foster customer loyalty, retention and overall relationships!

Growing profits this year means driving more revenue while achieving breakthroughs in efficiency. Agital, Gorgias, and Yotpo are ready to share our predictions and guidance on the five key imperatives that will make your disruptive growth dreams a reality.

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You’ll Learn About:

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- Using AI to do more, better, and cheaper.

- Integrating tech stacks so it all works together to drive sales.

- Setting clear and ambitious acquisition goals to offset attrition.

- Squeezing every penny out of your valuable first-party data.

- Choosing your perfect media mix among the many options.

Join us for a game-changing webinar where we dive deep into mastering Shopify customer experience with three top-notch apps: 

Gorgias, Triple Whale, and Justuno.

The Largest Virtual Ecommerce Event 

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As we bring together the brightest minds in the industry from Love Wellness, Shinesty, Biologi, BOOM by Cindy Joseph, OBVI, TUSHY and many others across North America, EMEA, and APAC for two days of unparalleled insights, networking, and groundbreaking strategies.

A Roundtable Discussion with eCommerce Visionaries."

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Some of the hottest brands and biggest stars in DTC and eCommerce were interviewed in short 10-min segments that were jam-packed with actionable information for founders and professionals of all kinds.

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They covered emerging trends, the impact of novel payment technologies, shifting consumer behaviors, and the latest marketing innovations.

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This roundtable not only offered a glimpse into the future of eCommerce but provided a platform to discuss the strategies that would define the next wave of online retail.

In today's competitive market, businesses are constantly seeking new ways to drive revenue growth. 

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Whether you are a small business owner, a marketer, or a sales professional, understanding how to effectively leverage tools at each stage of the customer journey is essential for success.

 That's why we've put together this virtual event to help you identify the right tools and tactics to boost your revenue generation efforts and achieve long-term business success.

Celebrate International Women's Day with us at the "Women in CX All Stars" webinar on March 8th. 

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This special event honors the remarkable achievements and insights of women in customer experience (CX). Join top female leaders as they share their expertise, stories, and strategies for success in the industry.

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Webinar Highlights:

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• Hear from influential women who are shaping the future of customer experience.
• Engage with experts on the latest trends and challenges in CX.
• Connect with like-minded professionals and build valuable relationships.
• Gain practical knowledge and tools to enhance your CX skills.

Join us for an insightful webinar hosted by Shipbob, where Alex Boggie, Sr. Manager of Tech Partnerships at Gorgias, will share his expertise on scaling customer experience (CX) for your TikTok Shop.

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In this session, Alex will delve into five essential tips that can help you enhance your CX strategy, ensuring your TikTok Shop not only attracts more customers but also retains them. Whether you're new to TikTok shopping or looking to optimize your current operations, this webinar is packed with actionable insights to elevate your CX game.

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Key Takeaways: 

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• Understanding the unique CX challenges and opportunities in TikTok Shop
• Practical strategies to improve customer engagement and satisfaction
• Tools and technologies to streamline your CX processes
• Tips on leveraging customer feedback for continuous improvement
• Real-world examples and success stories

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The Worldwide Talks, already in its 10th edition, is a unique event created to gather influential names in the fashion and tech industry, promoting networking, innovation, and knowledge. 

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FASHINNOVATION is a multimedia platform where Fashion, Technology and  entrepreneurship  merge via conversations/discussions on various themes, including design, sustainability, manufacturing, etc. 

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Episode 9 of the DTCx Ultimate Shopify Customer Journey series delves into advanced strategies for optimizing the Shopify customer experience from initial discovery to post-purchase engagement.

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Key Highlights: 

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• Expert Insights: Leading eCommerce professionals share cutting-edge Shopify strategies.
• Customer Experience Optimization: Techniques to enhance the customer journey and drive loyalty.
• Practical Tips: Actionable advice for improving Shopify store performance.

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A must-watch for DTC brands looking to elevate their Shopify game and connect with industry leaders.

A gathering of hundreds of ecommerce practitioners like you for a five-hour live stream event featuring interviews with leading merchants and industry experts. 

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All sessions will feature interactive Q&A and prize giveaways. 

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Additionally, participants gain access to an in-depth video library showcasing major marketplaces, service providers, and technologies.