3 Ways You Can Use Transactional Emails To Maximize Customer Lifetime Value
Transactional email have 3-4 times higher open rates than regular emails. In this post we share three ways to use them to drive additional revenue.
13 Ecommerce Growth Strategies to Boost Revenue
The most successful brands don’t just chase new customers, they provide great customer experiences. Read our future-proof ecommerce growth tactics.
12 Best Shipping Software Tools for Ecommerce Stores 
These top ecommerce shipping solutions will help you optimize your customer experience and make order fulfillment less of an expensive hassle.
9 Post-Purchase Experience Strategies to Drive Customer Loyalty
Actionable advice, plus real examples, for how to make your brand’s post-purchase experience more customer-centric, drive loyalty, and boost revenue.
14 Best Shopify Live Chat Apps in 2023 (Pros, Cons, and Screenshots)
Review the best live chat apps for Shopify, the top features influencing these customer service offerings, and their benefits to your business.
Why Proactive Customer Service is Essential for Growing Your Business
Proactive customer service helps set customer expectations, create more opportunities for positive interactions, and saves time for busy support teams.
What is Ecommerce Automation? Everything You Need to Know
Ecommerce automation is when businesses implement tools to replace manual processes. Here are the benefits of automating tasks for your business.
22 Live Chat Statistics You Need To Know in 2023
Review the most up-to-date list of live chat statistics and assess whether to make the leap into live chat customer service.
Chatbot vs. Live Chat Software: What's the Right Solution?
Compare the strengths and weaknesses of live chat and chatbots and determine whether one (or both) is right for your customer service needs.
Optimize Your CX and Deflect Empty-Calorie Tickets (4 Tactics)
Are you bombarded with repetitive and low-impact inquiries? Here are four tactics to help you deflect these tickets and free up time for your agents.
Proactively DM your Instagram Followers to Lift Revenue 4%
Learn how you can generate revenue by sending direct messages to new followers on Instagram.
Drive Sales at the Bottom of Support Emails with PS Macros
PS Macros give you the opportunity for a subtle marketing tactic that can increase your revenue by at least 1%.