The Gorgias helpdesk connects to over 80 leading ecommerce applications. Learn all about the latest integrations and how to start using them.
Shopify is great for ecommerce stores that are small to mid-level in size and sales. Shopify Plus is better for larger operations. See 8 differences here.
Text messaging as a customer service tactic is becoming more popular. Find out how to use it and get some helpful templates here.
Learn all about the latest features in the Gorgias helpdesk to help you automate support and provide exceptional customer service.
There are so many Shopify apps to choose from as you look for ways to improve your store’s operations. Let us help you make your selection (whether you’re on Shopify or Shopify Plus).
Customer service measurement proves your impact so you can advocate for your team and resources. Learn why it matters, how to measure it, and the top 12 KPIs.
Exceptional brands use voice support to deliver faster customer support and personalized experiences. Here's how a phone line can benefit your store.
SMS is one of the fastest-growing support channels for ecommerce brands, and now it’s free with every Gorgias plan. Learn how to get started.
Review our most recommended customer support metrics to make sure your support team is healthy and improving.