Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
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The best brands make every conversation count

Meet the teams that are turning support into a revenue generator with Gorgias.
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23x
ROI on AI Agent

How Arc’teryx’s Conversion Rate Climbed 75% With Shopping Assistant

0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK

Meet bareMineral’s Newest Top Seller: An AI Shopping Assistant That Finds the Perfect Shade Every Time

Real stories from real brands with real results

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24%
automation rate

How buah Cut Response Times from 3 Days to 40 Seconds with Gorgias’s AI Agent

Food and Beverages
AI Agent
buah
Commercial
EMEA
Zendesk
$175k
revenue generated from showroom employees in Gorgias in Q2
“At SuitShop, we adopted AI for customer service without losing that special human touch. I’m excited to share how you can do it too!”
Katy Eriks
Director of Customer Experience

How SuitShop Uses Gorgias to Stitch Together The In-Store and Online Customer Experience

Apparel and Fashion
AI Agent
SuitShop
Enterprise
USA
Zendesk
4.74/5
CSAT during BFCM

How Osea Malibu Cut QA Time by 75% and Boosted Customer Satisfaction with Gorgias Auto QA

Cosmetics
AI Agent
Osea Malibu
Enterprise
USA
Zendesk
40%
automation rate
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

How Glamnetic Uses AI Agent to Handle 40% of Support Volume With "Mind-Blowing" Results

Cosmetics
AI Agent
Glamnetic
Commercial
USA
37%
Faster resolution time
"Our error rate has reduced drastically since we started working with Gorgias & Recharge. Our customer care team can now access everything they require from a single interface thanks to the integration "
Brittany
Customer Success Manager

DoggieLawn Boosts Efficiency and Customer Lifetime Value with Gorgias & Recharge

Other
Macros
Customer Sidebar
Helpdesk
DoggieLawn
88%
decrease in First Response Time
"Since switching to Gorgias, the results have been incredible. We've seen a 5% drop in return rates, faster response times, and a huge boost in customer satisfaction. The difference is night and day."
Zoe Kahn
VP of Retention

How Audien Hearing Increased Efficiency for 75 Agents and Reduced Product Returns by 5%

Consumer Electronics
AI Agent
Audien Hearing (churned)
Enterprise
USA
Intercom
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Hear directly from our customers

How Pepper’s AI Agent Automates 54% of Support and Converts 19% of Conversations

Read the case study ->

Orthofeet Took a Step in the Right Direction by Automating 56% of Tickets in 2 Months With Gorgias

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How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue

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56%
automation rate in <2 months
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek
Customer Service Lead at Orthofeet
0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
$100,000
saved per year
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager