Anticipate and deflect frequently asked questions
Create meaningful customer interactions
Automate repetitive tasks
Anticipate and deflect frequently asked questions
Create meaningful customer interactions
Automate repetitive tasks

Need to decide on title

Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

min read
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By
Jordan Miller, Senior Editor at Gorgias

Positive Scripting in Customer Service: How To Do It Right

min read
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By
Ryan Baum, Content Lead at Gorgias

Why Customer Service Is Important (According To A VP of CX)

min read
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By
Amanda Kwasniewicz, VP of Customer Experience at Love Wellness

A Guide to All the Different Types of Customer Service Companies Need to Know

min read
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By
Colin Waters, Director of Customer Experience at The Feed

Black Friday Trends: What The Statistics Tell Us About BFCM & Ecommerce

min read
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By
Jordan Miller, Senior Editor at Gorgias

Ecommerce Churn Rates: Measure and Reduce Lost Customers and Revenue

min read
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By
Ryan Baum, Content Lead at Gorgias

Building more authentic customer interactions starts with Gorgias

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