Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

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By
Jordan Miller, Senior Editor at Gorgias
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Sep 25, 2023
Why Customer Service Is Important (According To A VP of CX)
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By
Amanda Kwasniewicz, VP of Customer Experience at Love Wellness
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Sep 25, 2023
A Guide to All the Different Types of Customer Service Companies Need to Know
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By
Colin Waters, Director of Customer Experience at The Feed
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Sep 25, 2023

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Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

min read
.
By
Jordan Miller, Senior Editor at Gorgias

9 Revenue-Driving Ecommerce Shipping Best Practices

Ecommerce shipping practices can contribute to your store’s growth and customer satisfaction. Here are nine tips to boost your shipping strategy.
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By
Ryan Baum, Content Lead at Gorgias

5 Types of Ecommerce Inventory Management (+ Tips and Tools)

What is ecommerce inventory management? Get tips for how to succeed and recommendations for top software.
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Call to action
Anticipate and deflect frequently asked questions
Create meaningful customer interactions
Automate repetitive tasks
Anticipate and deflect frequently asked questions
Create meaningful customer interactions
Automate repetitive tasks

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Customer Service Automation: 14 Types of Automation + the Risks, Rewards, and Best Practices

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Positive Scripting in Customer Service: How To Do It Right

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20 Ecommerce Customer Service Best Practices to Help You Level Up

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Building more authentic customer interactions starts with Gorgias

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