Real stories from real brands with real results

410
mutual clients from co-selling

How TalentPop Expanded its Customer Base by Partnering With Gorgias

Agency Partner
AI Agent
Convert
Flows
Order management
TalentPop
39%
faster first resolution time

How Rumpl Recouped $8,000 in Return Fees and Achieved 4.89 CSAT With Loop and Gorgias

Textiles
Customer Sidebar
Helpdesk
Order management
Macros
Rumpl
Zendesk
<3 hour
First response time

How Pit Viper Achieved a 4.9 CSAT and Faster FRT With Gorgias and ShipBob

Sporting Goods
Helpdesk
Flows
Pit Viper
66%
Faster first response time

How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias and D.TAILS

Consumer Goods
Helpdesk
Macros
Luksusbaby
242,226
Tickets handled

How LTVplus Helps Brands Offer World-Class Experiences With Gorgias

Agency Partner
Helpdesk
Flows
Live Chat
LTVplus
75%
Decrease in Resolution Time
As a team, I think the aspect of the Gorgias + Loop integration that we love most is that we can see a customer’s return right inside the customer interaction in Gorgias. It seems like a small thing, but as a company with 5 different Shopify stores and 5 different Loop integrations, not having to switch back and forth between integrations and browser tabs is an amazing convenience.
Sarah
Customer Care Optimization Manager

Kulani Kinis Saves $400k in Refunds Using Gorgias + Loop Integration

Apparel and Fashion
Order management
Helpdesk
Kulani Kinis
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager