Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
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The best brands make every conversation count

Meet the teams that are turning support into a revenue generator with Gorgias.
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23x
ROI on AI Agent

How Arc’teryx’s Conversion Rate Climbed 75% With Shopping Assistant

0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK

Meet bareMineral’s Newest Top Seller: An AI Shopping Assistant That Finds the Perfect Shade Every Time

Real stories from real brands with real results

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99.8%
faster first response time
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager

How AI Agent Became #1 in Ticket Replies & Resolution Speed for Psycho Bunny’s CX Team

Apparel and Fashion
AI Agent
Psycho Bunny
2 hours
First response time
“At SuitShop, we adopted AI for customer service without losing that special human touch. I’m excited to share how you can do it too!”
Katy Eriks
Director of Customer Experience

How SuitShop Benefits from The Gorgias-Shopify Integrations to Provide Best Experience for Their Customers

Apparel and Fashion
Customer Sidebar
Helpdesk
Suitshop
Zendesk
12%
decrease in WISMO
"AI-powered Article Recommendations save our team hours each week, and they offer a great experience for customers. We spend less time answering repetitive questions, and 70% of customers who receive article recommendations don’t have any follow-ups."
Toby Moors
Customer Happiness Specialist

How Loop Earplugs uses the Gorgias Automation Add-on to improve CX and generate 43% more revenue from CS

Retail
No items found.
Loop Earplugs
Zendesk
50%
cost reduction in platform fees

How Oscaro Power Spends 25% Less Time Per Phone Ticket By Switching to Gorgias Voice From Zendesk Voice

Other
No items found.
Oscaro Power
Zendesk
8
Average repeat purchase rate

Uqora Uses Gorgias and Recharge to Delight Subscribers and Drive 8 Purchases Per Customer

Health, Wellness and Fitness
Customer Sidebar
Helpdesk
Uqora
40%
Faster response times

The Girlfriend Doctor answers subscription tickets 40% faster with Loop Subscription and Gorgias

Health, Wellness and Fitness
Helpdesk
The Girlfriend Doctor
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Hear directly from our customers

Pepper employees looking at a computer

How Pepper’s AI Agent Automates 54% of Support and Converts 19% of Conversations

Read the case study ->
Orthofeet employees looking at an orthopaedic shoe.

Orthofeet Took a Step in the Right Direction by Automating 56% of Tickets in 2 Months With Gorgias

Read the case study ->
Psycho Bunny employees looking at a rack of clothing.

How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue

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56%
automation rate in <2 months
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
$100,000
saved per year
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager