Real stories from real brands with real results

53%+
decrease in resolution time

How mybacs Resolved Double the Tickets Without Increasing Headcount Using Gorgias

Health, Wellness and Fitness
Flows
Helpdesk
Macros
Help Center
Mybacs
Commercial
EMEA
2.9%
more conversions on phone (vs. all other channels)
"Switching from Google Voice to Gorgias Voice was a game-changer. When customers call, their entire history shows up—orders, past tickets, and subscriptions."
Katherine Goodman
Director of Retention Marketing & Customer Experience

How Cornbread Hemp Reached a 13.6% Phone Conversion Rate With Gorgias Voice

Health, Wellness and Fitness
No items found.
Cornbread Hemp
Enterprise
USA
Zendesk
99%
decrease in FRT

How Caitlyn Minimalist Increased One-Touch Tickets by 300% and Reached a 20% Conversion Rate with AI Agent for Support and Sales

Luxury Goods and Jewelry
AI Agent
Helpdesk
Caitlyn Minimalist
Commercial
USA
48%
of tickets automated

How Cocorico Maintained Headcount Costs By Automating 48% of Tickets with AI Agent

Apparel and Fashion
AI Agent
Helpdesk
Cocorico
Commercial
EMEA
10%
increase in sales via support

How Boody Lifted Sales 10% and Cut Response Times by 99% With AI Agent

Apparel and Fashion
AI Agent
Boody
Commercial
ANZ, EMEA, UK, USA
Reamaze
39%
automation rate

How Nude Project Resolves 74% of Tickets in One Touch with Gorgias’s AI Agent

Apparel and Fashion
AI Agent
Nude Project
Enterprise
EMEA
Zendesk
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager