Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
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The best brands make every conversation count

Meet the teams that are turning support into a revenue generator with Gorgias.
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23x
ROI on AI Agent

How Arc’teryx’s Conversion Rate Climbed 75% With Shopping Assistant

0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK

Meet bareMineral’s Newest Top Seller: An AI Shopping Assistant That Finds the Perfect Shade Every Time

Real stories from real brands with real results

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35.56%
exit intent campaign conversion rate

How ECOM DEPARTMENT Helped Stylest Generate 31x in ROI with Gorgias

Apparel and Fashion
Convert
ECOM DEPARTMENT
250+
Staffed associates

How Create CX and Gorgias Partner to Accelerate Growth With Flawless Customer Experiences

Agency Partner
Helpdesk
Macros
Order management
Create CX
48 secs
First Response Time

Emuaid Provides Excellent Customer Experience and Maintains a Support Performance Score of 5/5 Using Gorgias Automation

Health, Wellness and Fitness
Helpdesk
Macros
Emuaid New
Freshdesk
80%
decrease in resolution time
Gorgias allows us to automate our support workflow seamlessly, and we saw a 40% increase in agent productivity.
Alexandria Collis
Director of Customer Experience

Princess Polly Improves Their CX Team Efficiency by Benefiting From Gorgias-Shopify Integration

Apparel and Fashion
Rules
Macros
Helpdesk
Princess Polly
Zendesk
60%+
of tickets automated
“When used right, AI removes friction, personalizes experiences, and frees teams to focus on what truly matters: creating meaningful connections.”
Molly Wallace Kerrigan
VP Marketing

How Shinesty Automates 60% of Tickets to Scale CX with a Team of 5

Apparel and Fashion
AI Agent
Flows
Order management
Shinesty
18%
tickets resolved in one touch

How Angelus Direct achieved 4.7/5 CSAT by streamlining customer conversations with Gorgias

Wholesale
Macros
Email
Helpdesk
Angelus Direct
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Hear directly from our customers

Pepper employees looking at a computer

How Pepper’s AI Agent Automates 54% of Support and Converts 19% of Conversations

Read the case study ->
Orthofeet employees looking at an orthopaedic shoe.

Orthofeet Took a Step in the Right Direction by Automating 56% of Tickets in 2 Months With Gorgias

Read the case study ->
Psycho Bunny employees looking at a rack of clothing.

How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue

Read the case study ->
56%
automation rate in <2 months
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
0
returns from AI-influenced sales thanks to smarter recommendations
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
$100,000
saved per year
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager