Product tour
Centralize 1:1 interactions
Email
A better way to manage your store's support inbox
Social media
Turn social interactions into sales, without slowing down support
Live chat
Support and sell in real time, just like in real life
Voice
The easiest way to add voice support to your store
SMS (New!)
The easiest way to add voice support to your store
Automate your work
Rules
Automate with precision
Self-service
Automate with confidence
Intents & sentiment detection
Know exactly what your customers want
Macros
Respond faster
Automation add-on
Respond faster
Help Center
Respond faster
Empower support teams
Views
Customize your workspace
Order management
Turn returns into opportunities for new orders
Customer Sidebar
Rich customer data right next to tickets
Multi-Stores
Unlimited brands. One helpdesk. 
Measure & improve
Support performance
Your control center
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Take a Tour
Gorgias for Shopify
Gorgias for Magento
Gorgias for BigCommerce
Book a Demo
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Pricing
Customers
Customer stories
Customer Package
Customer Education
Customer Referral
Customer Awards
Customer Reviews
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Partners
APP PARTNERS
Become a Tech Partner
Build an app
Browse the App Store
agency PARTNERS
Become a Agency Partner
Find a partner
Agency Partner Portal
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Company
About Gorgias
Meet the team
Careers
Sustainability
About Gorgias
Meet the team
Careers
Log inSign up for FreeBook a demo

Blog

Apps and Integrations
Automation and Self-Service
Black Friday—Cyber Monday (BFCM)
Customer Experience
Customer Service Measurement
Customer Service Team Management
Ecommerce Conversion
Ecommerce Growth
Email
Fulfillment and Returns
Gorgias Engineering
Gorgias Product
Gorgias Team
Live Chat
Magento
SMS
Shopify
Social Media
Voice
December 2, 2022
Ilke Akcasoy
Black Friday—Cyber Monday (BFCM)

[Webinar Recap]: How Jaxxon Prepares for Peak Season to Optimize CX and Maximize Revenue

In a recent webinar, Caela Castillo, Director of CX at Jaxxon, shared Jaxxon’s strategies for optimizing customer experience to maximize revenue during peak season.

October 20, 2022
Ryan Baum
Black Friday—Cyber Monday (BFCM)

2022 Black Friday Ecommerce Guide: Maximize Revenue Through Your Customer Experience

Prepare for Black Friday-Cyber Monday with our ultimate BFCM guide for ecommerce brands.

July 8, 2022
Astaeka Pramuditya
Black Friday—Cyber Monday (BFCM)

11 Tips to Get Your Customer Support Ready for BFCM 2022

The 2022 holiday season is around the corner! Here are 11 ways to help you take the reins and provide superior customer service during BFCM.

February 12, 2022
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

A Complete Guide to BFCM Logistics

Black Friday and Cyber Monday are two of the biggest retail days in a year, for most businesses. One mistake many ecommerce businesses make is not paying enough attention to logistics.

September 15, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Black Friday Frenzy: 9 Marketing Ideas To Boost Your Sales

Black Friday was 20% of total holiday season revenue last year. So, what kind of marketing tricks do you have up your sleeve for this season?

September 15, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Black Friday vs. Buy Nothing Day

For most retailers, Black Friday is the busiest and most profitable day of the year. However, more and more activists are protesting the consumer culture by celebrating ‘Buy Nothing Day.’

September 1, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

BFCM 2020: Is It Really the Most Important Week of the Year for Ecommerce?

Economists, bankers, and retailers all have something to say about what’s going to happen to retail sales this year. So, in what ways will Black Friday 2020 be different?

Helping independent ecommerce brands provide an outstanding customer service experience.

Subscribe to our newsletter
Registered! Get excited, some awesome content is on the way! 📨
Oops! Something went wrong while submitting the form.
Product
Helpdesk for ShopifyHelpdesk for MagentoHelpdesk for BigCommerceSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing
Compare
ZendeskFreshdeskHelpScout
Resources
Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerAll topics
Company
About GorgiasCareersGorgias PartnersBecome a PartnerPartner Login
Product
Helpdesk for ShopifyHelpdesk for MagentoSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricing
Compare
ZendeskFreshdeskHelpScout
Resources
Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerAll topics
company
About GorgiasCareersGorgias PartnersBecome a PartnerPartner Login
© gorgias.com
Privacy policy - Terms of service - Security