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December 2, 2022
Ilke Akcasoy
Black Friday—Cyber Monday (BFCM)

[Webinar Recap]: How Jaxxon Prepares for Peak Season to Optimize CX and Maximize Revenue

In a recent webinar, Caela Castillo, Director of CX at Jaxxon, shared Jaxxon’s strategies for optimizing customer experience to maximize revenue during peak season.

October 20, 2022
Ryan Baum
Black Friday—Cyber Monday (BFCM)

2022 Black Friday Ecommerce Guide: Maximize Revenue Through Your Customer Experience

Prepare for Black Friday-Cyber Monday with our ultimate BFCM guide for ecommerce brands.

July 8, 2022
Astaeka Pramuditya
Black Friday—Cyber Monday (BFCM)

11 Tips to Get Your Customer Support Ready for BFCM 2022

The 2022 holiday season is around the corner! Here are 11 ways to help you take the reins and provide superior customer service during BFCM.

February 12, 2022
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

A Complete Guide to BFCM Logistics

Black Friday and Cyber Monday are two of the biggest retail days in a year, for most businesses. One mistake many ecommerce businesses make is not paying enough attention to logistics.

September 15, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Black Friday Frenzy: 9 Marketing Ideas To Boost Your Sales

Black Friday was 20% of total holiday season revenue last year. So, what kind of marketing tricks do you have up your sleeve for this season?

September 15, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Black Friday vs. Buy Nothing Day

For most retailers, Black Friday is the busiest and most profitable day of the year. However, more and more activists are protesting the consumer culture by celebrating ‘Buy Nothing Day.’

September 1, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

BFCM 2020: Is It Really the Most Important Week of the Year for Ecommerce?

Economists, bankers, and retailers all have something to say about what’s going to happen to retail sales this year. So, in what ways will Black Friday 2020 be different?