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August 18, 2023
Jordan Miller, Senior Editor at Gorgias
Black Friday—Cyber Monday (BFCM)

How to Manage and Reduce BFCM Returns (& Protect Your Revenue)

Learn proven tactics for reducing and streamlining post-BFCM returns, so you can protect as much of your holiday revenue as possible.

August 17, 2023
Jordan Miller, Senior Editor at Gorgias
Black Friday—Cyber Monday (BFCM)

5 Steps to Get Your Customer Support Ready for BFCM

Black Friday is a hectic time for support teams. Follow these 5 steps to prepare your BFCM customer service and boost efficiency during the holidays.

August 8, 2023
Ryan Baum, Content Lead at Gorgias
Black Friday—Cyber Monday (BFCM)

A Complete Guide to Black Friday Ecommerce in 2023

Prepare for Black Friday-Cyber Monday with our ultimate BFCM guide for ecommerce brands.

August 8, 2023
Jordan Miller, Senior Editor at Gorgias
Black Friday—Cyber Monday (BFCM)

18 Proven Black Friday Marketing Ideas and Strategies

Explore ecommerce Black Friday marketing ideas and strategies to boost sales and engagement — from exclusive deals to influencer collaborations.

August 8, 2023
Jordan Miller, Senior Editor at Gorgias
Black Friday—Cyber Monday (BFCM)

Black Friday Trends: What The Statistics Tell Us About BFCM & Ecommerce

Get ahead with insights into this year's anticipated Black Friday trends to optimize your holiday sales and elevate your ecommerce strategy.

June 22, 2023
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Is BFCM the Most Important Week of the Year for Ecommerce?

Tips for how to get the most out of BFCM in 2023, as well as an analysis if it's truly the most important sales event of the year for ecommerce brands.

June 21, 2023
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

A Complete Guide to BFCM Logistics

Black Friday and Cyber Monday are two of the biggest retail days in a year, for most businesses. One mistake many ecommerce businesses make is not paying enough attention to logistics.

December 2, 2022
Ilke Akcasoy
Black Friday—Cyber Monday (BFCM)

[Webinar Recap]: How Jaxxon Prepares for Peak Season to Optimize CX and Maximize Revenue

In a recent webinar, Caela Castillo, Director of CX at Jaxxon, shared Jaxxon’s strategies for optimizing customer experience to maximize revenue during peak season.

September 15, 2020
Frederik Nielsen
Black Friday—Cyber Monday (BFCM)

Black Friday vs. Buy Nothing Day

For most retailers, Black Friday is the busiest and most profitable day of the year. However, more and more activists are protesting the consumer culture by celebrating ‘Buy Nothing Day.’